Shipping & Delivery
Your comfort is on its way. Here's everything you need to know about how we get Koyé to your doorstep.
At a Glance
Pan-India Delivery
We deliver to all serviceable pin codes across India.
5–7 Business Days
Standard delivery timeline from the date of dispatch.
Free Shipping
Complimentary on every order. No minimum required.
Delivery Timelines
All orders are processed within 1–2 business days. Once dispatched, delivery depends on your location.
| Region | Estimated Delivery | Cost |
|---|---|---|
| Metro Cities | 3–5 business days | Free |
| Tier 2 Cities | 5–7 business days | Free |
| Rest of India | 7–10 business days | Free |
Track Your Order
We keep you in the loop from the moment you place your order.
- Order Confirmed — You'll receive an email and SMS confirmation with your order details.
- Dispatched — Once your order ships, we'll send you a tracking link via email and SMS.
- In Transit — Track your package in real-time using the link provided.
- Delivered — Your Koyé arrives at your doorstep. Time to unwind.
Good to Know
Deliveries are attempted between 9 AM and 7 PM on business days. Our courier partners may attempt up to two deliveries before the package is returned to us.
For remote or hard-to-reach areas, delivery may take an additional 2–3 business days.
Please note: Delivery timelines may be affected during festive seasons, sale events, or unforeseen circumstances. We appreciate your patience during peak periods.
